All freight is shipped with freight insurance against damage during
Photographs are taken of the goods, the number of goods, the packaging
Claims for Goods Damaged or Lost in Transit:
All sales are EXW
items are inspected & photographed prior to shipping.
the carrier accepts product, all risk reverts to the purchaser.
is not responsible for any damage that incurs in transit, concealed or
or delays caused by the carrier.
goods should be unpacked and inspected immediately upon receipt.
should be noted on the Bill of Lading when product is
delivered. If the client
the transportation company a clear receipt for
goods received that have been damaged
lost in transit, the client does so at
their own risk and expense.
claims are with the freight carrier not Imperial.
most freight carriers, claims must be made within 8 working days.
an order is refused, all transit & storage fees are the responsibility of
charges from the carrier will be immediately charged to the client's
credit card for the
of the storage.